I’ve already got a subscription but want to take advantage of the XMAS16 offer. Can I?

Yes, you can. Call us on 0844 372 1596 or email greenparent@servicehelpline.co.uk to find out when your current subscription ends. Place your order here or on the phone and choose the next issue as your start issue.

Do I get a gift when I subscribe?

If you subscribe with the XMAS16 offer, please note that there is no subscriber gift included. Instead you get the magazines at a reduced rate. If you’d prefer to receive gift (rather than this reduced rate offer) please use code BALMBALM16 and place your order here or call 0844 372 1596

Can I buy this as a gift for someone?

Yes, you can. Simply click For Someone Else at the top of the page and we’ll take you through the steps to order.

Do I get a gift when I subscribe?

If you subscribe with the offer XMAS16, please note that there is no subscriber gift included. Instead you get the magazines at a reduced rate. If you’d like to receive the gift please order here using code BALMBALM16.

When will I get a confirmation email from you?

You will get a confirmation email as soon as we receive your order and a welcome email within 72 hours.

I just subscribed. When do I get my first issue?

If you have chosen to start your subscription with issue 74 (Dec/Jan) your first issue will be mailed out within one week. If you have chosen issue 75 (Feb/Mar) you’ll receive your first edition in January. The Green Parent is published once every two months, at the beginning of odd numbered months.

What do I get exactly when I order using XMAS16?

You’ll be sent six magazines a year (they’re published bi-monthly). Each one will be packed with articles and inspiration. The first payment is £5 for six months (three issues) and then £20 will be debited from your account annually.

If I subscribe using the offer XMAS16 do I get access to the online editions too?

Print subscribers don’t automatically get access to online library of back issues. If you’d like to order a print and digital subscription package, please order here. If you’d like to order a digital subscription to read online, please order here.

If I subscribe to the print edition, do I get access to the online editions too?

Please choose the print and digital package and you’ll get access to both. Otherwise, print subscribers don’t automatically get access to online library of back issues.

If I sign up for digital content, can I access all back editions?

Yes, almost all our back issues are available online. There’s over 7,000 pages of content!

I’ve ordered using code BALMBALM16 - when will I receive the gift?

Your subscriber gift will be sent out to you in January 2017.

I haven’t received my latest copy. Can you help?

Yes, of course. Please call on 0844 372 1596 or email your name and full address to greenparent@servicehelpline.co.uk and we’ll look into this for you.

I want to change my address. Can you help?

Yes, of course. Please email your old postcode and full new mailing address to greenparent@servicehelpline.co.uk and we’ll change your details. Oooh, and happy new home!

I want to change the name that my magazine is being sent to. Can you help?

Yes, of course. Please email your postcode and new name to greenparent@servicehelpline.co.uk and we’ll change your details.

Where can I find a stockist?

You can find The Green Parent in WHSmiths, Boots, newsagents, supermarkets, health food stores etc. Or you can order a copy from any newsagent or WHSmith. Check out our list of stockists here. Or buy a copy of issue 74 from us here and we’ll sent it sent out to you within the next week.

How do I sign up for your free newsletter?

You can sign up for free monthly content from us here.

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